Neustar starts SmartTrace as an intelligent Skip Trace alternative for debt collections – FF News

Nustar Inc., a global company for information services and technology as well as leading providers in the identity solution, has launched SmartTrace, a service that improves the traditional experimental tracking efforts that are used by first and third -party agencies in order to achieve non -reacting account holder.

Traditional overflow tracking tactics and process of localizing a debtor often supports outdated databases for customer relationship management, which waste collection agents time and resources to call or send inaccurate telephone numbers or email addresses. Around 97% of the Skip Trace numbers chosen are wrong, according to Neustar's internal overview of existing collection experts. In addition, the development of data protection protection of consumers is added to a level of compliance and financial risk for collectors. The proposed legislation of the Financial Protection Bureau consumer limits the number of times a day that a collector can turn to debtor, including the calls of the wrong numbers. In addition, the FCC's telephone consumer protection law prohibits using auto-dialer and pre-drawn messages if wireless devices are called up without the party's consent. As a result, collection experts are looking for solutions that represent their efforts more.

“Poor data sources drain profitability and expected the regulatory limit values to further stress collectors if they strive to remain conformed. Quality contact -intelligence is more critical than ever.” said Robert McKay, Senior Vice President for customer identity and risk solutions at Neustar. “SmartTrace enables collectors to establish the right connection, for the first time, at the right time, and the likelihood of recreational to sales increases what is of crucial importance for companies in this economic climate.”

SmartTrace deals with these inefficiencies and compliance risks by only making relevant high-quality contact details available to increase the response rates, maximize sales recovery and reduce compliance risk. The service provides the three top phone numbers for every contact and uses patented customer contact -intelligence and predictive insights to offer the best time to call every number.

The solution is heated by the Neustar Onid® system, which uses hundreds of relevant data sources and continuously confirms the identity of consumers and devices in almost real time.

To register for the Neustar webinar, “Avoid time and dial -Intelligent alternatives to skipping Trace data” on July 22nd and learn more about the SmartTrace solution, can be found at https://us02web.us/Webinister/wn_uqr0siqthhe1pvfxe7_6oaaa.